Description

As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.

Salary: £15,502.50 pro rata (FTE £25,837.50 per annum)

Contract/duration: Permanent

Hours/working pattern: 1170 hours per year.  This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

What it’s like to work here

Reporting to the Site Manager you will be part of a team of 5 swelling to 9 in peak season based at the Downhill/Mussenden Temple site.

This site is part of the North Coast Property Portfolio that incorporates the Giant’s Causeway and Carrick -a- Rede rope bridge and there may be some requirement to work across the portfolio

What you’ll be doing

Day to day, you’ll deliver a great all-round customer service experience. You’ll be on hand answering queries and listen to what our visitors need so you can share the right information.  Your role is to make sure our visitors have the best day they can. You’ll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion – no two days are the same.  Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with enthusiasm for delivering great customer service.