National Trust – General Manager
Description
We’re looking for an exceptional General Manager to lead our Northern Ireland Urban property group. This is a rare and exciting opportunity to shape the future of some of our most special places in Belfast and across Northern Ireland — including Divis & Black Mountain, Patterson’s Spade Mill and Derrymore, among others. You’ll also play a pivotal role in defining and delivering our Urban ambition as we enter our next strategic period (2025–2035).
In this role, you’ll drive and direct change across a broad and varied portfolio, ensuring our new 10‑year strategy comes to life. You’ll bring confidence in understanding diverse audiences within both urban and green space contexts, and you’ll use that insight to strengthen the impact of our work. This is a unique opportunity to lead at a regional level, and we’re looking for an accomplished leader who is passionate about people, committed to performance, and dedicated to elevating the experience of every visitor.
As the key leadership position within this property group, you’ll operate with significant autonomy — inspiring and motivating your team, translating strategy into action, and delivering excellence across a wide range of operational areas. You’ll help foster an inclusive, positive culture where everyone feels valued and able to thrive. And you’ll be doing it all for an organisation you can truly believe in, as we continue caring for special places for everyone, for ever.
What it’s like to work here
The NI Urban group has a dedicated and committed team, with ambitious plans underpinned by a strong sense of purpose. Find out more about what it’s like to work here in the Information Pack attached to this vacancy.
Your contractual place of work will be the National Trust office at Belmont Tower. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We’ll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40-60% of your working week.
What you’ll be doing
This is a role where no two days or weeks will be the same. As well as having an eye on the day to day, you’ll have a plan for the future in line with the national and regional strategy.
As part of a successful wider General Manager team across Northern Ireland, you’ll work with our internal Specialist Delivery teams and external partners to achieve our goals and champion our cause message.
You’ll manage a Property Leadership Team, each with their own specialty, using your motivational style to inspire them to deliver outstanding results across all areas of the property group, generating the funds to invest back into further conservation and development. Alongside General Management, you will champion, shape and lead the Urban ambition for the region, identifying possibilities and making relevant connections to guide our focus.