Description

This is a great opportunity to get involved in a key operational role at a busy and unique site. You’ll play an important part in coordinating bookings, supporting the wider team, and helping ensure visitors have a smooth and enjoyable experience from start to finish.

Salary:  £13.25 per hour

Contract:  Fixed term contract until 30-Sep-2026

Hours/ working pattern:  Seasonal, flexible, weekends. This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts.

What it’s like to work here

A fast-paced and varied environment where no two days are the same.

Working as part of a supportive team across the North Coast Property Group

A role that connects directly with visitors from all over the world

Opportunities to build experience in operations, communication, and visitor services

Being part of a wider team that helps deliver a high-quality experience at some of Northern Ireland’s most iconic locations

What you’ll be doing

Managing group bookings from initial enquiry through to confirmation and final arrangements.

Handling calls and emails, providing a consistent point of contact for customers and travel partners.

Coordinating booking details with on-site teams to support smooth daily operations.

Maintaining accurate records and updating booking systems in line with procedures.

Supporting sales activity by promoting experiences and identifying upsell opportunities.