National Trust – Bookshop Volunteer


Do you like a good thriller? Or are you more a romantic? Our bookshop volunteers know where to find the poetry section, or the holiday reads, and love helping our visitors to find something they will enjoy.

You could be the right person to join our team of dedicated bookshop volunteers!

Tasks and responsibilities

  • Making every visitor feel welcome, and being able to answer visitors’ questions about Castle Ward.
  • Having conversations with our customers about our products and thanking those who are making book donations.
  • Keeping the shop clean and tidy, re-stocking books and keeping displays looks neat and tidy.
  • You are important in making sure things run as smoothly and safely as possible – this includes getting to know health and safety and evacuation procedures and being aware of overall security.
  • Being part of a team that may need to adapt and change in response to local needs, National Trust priorities or changes to government guidelines e.g. Covid.
  • Love learning about our stock and enthusiastic about telling people about it.
  • Enjoy handling books – even when they’re a little bit dusty!
  • Keen to help each customer feel special and find something they like.

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